Aural Tuning for ANY Piano
Professional Piano Tuning and Technician Services in Rochester, NY
Thanks for visiting my site! My name is Gene Baker, and I would be honored to be your piano technician. Whether you use your piano for music lessons, recreational playing, professional recordings, or concert performances, I will treat your instrument with the respect and care that ALL pianos deserve, whether Steinway or spinet.
I am primarily an “aural tuner,” which means I prefer to tune pianos by ear. I view aural tuning as a fascinating craft and art many centuries old which I feel privileged to study and continue. The inharmonicity, stretch, and tonal palette of every piano is different, and through deep listening of interacting partials, I make the best decisions possible to bring out the most beautiful sound your instrument is capable of.
Among the services I offer are standard tunings (suitable for the concert stage OR the living room - I don’t charge more to do the best job possible!), pitch raises (if your piano is very flat of A440), regulation, and repair. Please click on ‘Services’ for more details.
In addition to being a piano tuner, I am a lifelong improvisor, composer, and performer, as well as an arranger, audio engineer, and educator. I have a BM from The Hartt School in Composition, a MFA in Electronic Music and Recording Media from Mills College, and one year of Doctoral study in Jazz Composition from The Frost School of Music. I am a graduate of the American School of Piano Tuning and an active member of the Piano Technicians Guild (Rochester chapter). I have lived in the Rochester area since 2023 with my wife, Esther.
Feel free to use the self-booking button or send me an email. It would be my pleasure to serve you!
Book Now! Pricing in effect thru 8/31/2025
Includes complete aural tuning and complementary evaluation
Required if your piano is 10 cents flat or more
Required if your piano is 100 cents flat or more
Broken hammers, broken strings, sticky keys, etc.
Additional fees for parts may apply
The process of adjusting your instrument to factory specifications for maximum playability and expression
NY State sales tax will be applied where applicable. Payment is due at time of service.
Please contact us at gene@pianotunergene.com if you cannot find an answer to your question.
A standard tuning is a complete fine tuning of your piano from lowest note to highest. It typically takes about 2 hours, but more if a pitch raise is needed. I charge the same amount for a concert piano as I do for a practice room or student piano. My commitment is to get your piano sounding the very best it can! Everyone deserves a beautiful sounding instrument!
If your piano is more than 10 cents flat of A440 (10% of a half step), a pitch raise will be needed. A pitch raise is basically two tunings in a single visit. It is an initial “quick pass” tuning to raise the tension of your instrument followed by a standard fine tuning to keep it at A440. If your piano is 100 cents flat or more (an entire half step), a second visit will be required to perform a third tuning about a week later. The most stable piano is the one that is frequently tuned and cared for!
While it is possible to tune the piano “in place” if it is flat, this is only a good idea if the strings are very old and/or rusty, or if there is other significant damage to the instrument. If possible, a pitch raise is a good idea! Pianos were made to be played at standard pitch and sound the best at that frequency.
Stability is the word used to describe whether or not a tuning will ‘hold’ or remain consistent for a period of time after the tuning is complete. It has been said that, “the piano starts to go out of tune the minute the tuner walks out the door.” While this is technically true, many factors contribute to stability (including the skill and care of the piano tuner), but most importantly, consistency of humidity and temperature. You should strive to keep your piano between 40%-50% relative humidity year-round. I have unfortunately seen many pianos rendered un-tunable and in permanent disrepair because of neglect during the cold, dry winter months. Don’t let it happen to you!
It is a VERY good idea to keep the humidity and temperature of your piano room (wherever it may be) as consistent as possible. A humidifier for the winter months is a necessity for Western NY (as well as New England, Northern NY, etc). If your home has air conditioning, you may need a humidifier year-round. If you own a grand piano, a Dampp-Chaser dehumidifying system may be an option.
Each time a note is played on a piano, a complex mechanical sequence takes place to transform the intention of the pianist into a physical realization of sound. This is called the piano “action.” There are more than 9000 parts in a piano, and they must be coordinated in a very precise way to meet the requirements and demands of pianists and the repertoire they seek. If your piano feels sluggish, or notes keep ringing when they shouldn’t, Regulation is the process of adjusting these thousands of internal parts of the piano action to critical tolerances. A complete regulation can take between 8-10 hours, or more. Most small issues (e.g. hammers double-striking or sticky keys) can be addressed in a shorter amount of time, usually 1-2 hours.
Some repairs are relatively minor, and others aren’t. The occasional broken hammer is a minor repair, whereas restringing a piano or replacing a cracked pinblock is a time-consuming and expensive affair. Please get in touch if you think something might be wrong and I will be happy to take a look.
Before the appointment, please clear off any decorations from the lid of the piano and be sure to schedule any lawn service, garbage disposal repair, or birthday parties for a different date. 😀 Tuning requires intensive concentration and a quiet environment is needed to do the best job possible.
Unfortunately, I do not service digital pianos. However, I do service vintage electric pianos and organs such as the Wurlitzer Electric Piano, the Fender Rhodes electric piano, and the Hammond Organ. I have been a jazz organist for nearly 30 years and out of necessity have learned how to service and maintain Hammond Organs. If you have a B3 or A100 that needs some love, don’t hesitate to get in touch!
I first became interested in understanding the workings of things at a young age; I used to LOVE just staring at stuff until I could understand it. At around 13 years old, I took my father’s Wurlitzer 200A electric piano COMPLETELY apart, just to put it together again, and ended up with a small handful of screws that to this day appear to have no home. A few years later, I decided I could tune my parents' piano because I understood the circle of fifths and knew what perfect fifths should sound like. Well, this didn’t work, and it wasn’t until my freshman year at The Hartt School as a composition major that I finally understood why (the paradox of equal temperament and the Pythagorean comma— a fun ‘google’ rabbit hole). Needing to earn money in between semesters near the end of my degree at Hartt, I took a job as an organ tuner’s assistant. This meant eight hours a day of listening to slowly beating fourths and fifths, and one summer being entirely spent “re-leathering” a pipe organ with Charlie Aitkin, my boss. I loved this, too—I finally understood how pipe organs worked (!) as well as the equally tempered scale in our system of Western Music.
A few years after that, while pursuing my Master’s from Mills College, I became deeply fascinated with microtonal scales and harmony and successfully defended my thesis describing the formulation and tuning of a 17-note microtonal piano of my own design, tuned to the drone of electricity (the 60-cycle hum you are probably hearing right now from your refrigerator or toaster). Having graduated from Mills College and in need of work, I decided to start the American School of Piano Tuning curriculum. However, life took other directions, including a 20-year career as a freelance performer and, eventually, a music educator. My career as a musician has taken me from Hartford to San Francisco, from London, where I met my wife while performing with the BBC Orchestra, to the Adirondack Mountains of upstate NY, down to Miami to begin a doctorate in Jazz Composition, and currently, to Rochester, NY, where I have lived since 2023 with my wife Esther. I finally finished that course from the American School of Piano Tuning and feel delighted to arrive at a career that has been waiting for me all along. :-)
Thanks for reading, and feel free to drop me a line at gene@pianotunergene.com. If you’d like to check out my original compositions and arrangements, go here: www.soundcloud.com/genevbaker
Piano tuning, repairs, regulation, electric piano service, and Hammond Organ Service.
I am also a jazz pianist & vocalist, trumpeter, composer, and arranger.
To hear my original compositions, please visit www.soundcloud.com/genevbaker
Thanks for visiting!
Rochester, NY, USA
Serving Monroe, Genesee, Orleans, Wyoming, Ontario, Livingston, and Wayne Counties.
For surrounding areas, please inquire